Support / FAQs

Thank you for stopping by the shop. We're grateful for the support of all of our customers and committed to ensuring their satisfaction with our products.

Please consult the below frequently asked questions for shipping, return, and other customer service terms and process.

When are orders fulfilled?

Orders are fulfilled every Monday from the week before. 

You must place your order by noon on Thursday for it to ship with the next week's orders. Orders placed after noon on Thursday or any time over the weekend will not be fulfilled or shipped until the following Monday.

When will my order ship?

Orders ship within 48 business hours from the day of fulfillment. 

When can I expect my order to arrive?

Most orders arrive within 5-7 days from the date of fulfillment. You will receive an automatic notification along with a personal USPS or UPS tracking number when your order has been fulfilled and shipped.

 

Return Policy

All sales are final. In the event of a return then customer must contact shareleaflove.com to initiate the return process. Customer must pay the cost of shipping and return the item in its original condition. No worn or used items will be accepted. In the event a return is accepted then a restocking fee of 10% will be incurred by customer. 

If you have a question about information that was not mentioned here or if anything requires further clarification, please email us directly at hello@shareleaflove.com.